A little guidance goes a long way.
Practical answers about ordering, delivery and working with living beneficials.
Working with
living allies.
A little planning helps your beneficials arrive ready to work.
Ask our team ↗How long does shipping take?
Transit is generally 24–48 hours after a parcel leaves Anatis or is collected by the carrier, depending on your location. Contact the team to confirm the schedule for your order.
Do you deliver in winter?
Yes. Insulated packaging and short transit times help protect living products during winter delivery.
Why can there be a week between ordering and delivery?
Living beneficials are produced to order so that the generations shipped are young and vigorous. Plan ahead with the team for the timing of your releases.
Can I collect an order directly?
Yes. Arrange collection with Anatis first. The team will let you know when your order is ready.
Is there a walk-in shop with stock available the same day?
There is no on-site retail store or standing inventory for immediate purchase. Contact Anatis before visiting to see whether the team can meet your needs.
How do I choose a biological control solution?
Start with accurate pest identification, then consider the crop, growing conditions and pest pressure. The catalogue helps you explore options; an IPM specialist can help you build a coordinated program.
Where can I find storage and release instructions?
Product pages link to matched technical sheets when available. Conditions differ between organisms and formulations, so use the instructions for your specific product. Ask the team if you need further guidance.